Allegro Playacar Hotel Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

Allegro Playacar, a 4-star family-oriented resort surrounded by lush tropical gardens along the Mexican Caribbean, sits 2 miles from Xel-Ha Park and 40.5 miles from the ancient Mayan city of Tulum.

Comfortable Caribbean Rooms

These 258.5 ft² rooms feature balconies or terraces with views of the resort or sea, equipped with king-size beds or two double beds. The Allegro accommodations include air conditioning, free stocked minibars, safes, and complimentary bottled water.

All-Inclusive Dining Options

Four restaurants, a pizzeria, and four bars comprise the All-Inclusive dining program at Allegro Playacar. The complex offers national and international cuisine options without leaving the premises.

Recreation and Wellness

Two swimming pools with scheduled activities areas serve families, while the Zenserenz SPA provides massage cabins and beauty services. Sports facilities include two floodlit tennis courts, basketball court, and water activities like snorkeling and kayaking.

Strategic Beach Location

Located 3 miles from Playa del Carmen Airport, the resort provides access to Tulum's archaeological site, Xcaret park, and the cenotes along the Mexican Caribbean coastline.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

260 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Superior Premium Room

Max:

2 persons

260 sq. feet

Bed options:

1 Double bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen 1.4 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.4 mi

Cancun (CUN) 36.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in public areas

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Tennis court
Golf course
Pool tables
Table tennis
Aerobics
Fishing

Services

Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Children

Cribs
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.5 mi

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.9 mi

Zona Arqueologica Playa del Carmen

4500 ft

Carretera 109

Cenote Calavera

2.0 mi

Parks

Xel-Ha Park

2600 ft

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Disabled-friendly beach

1.4 mi

Mall

Playacar Center Shopping Mall

3100 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

3200 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2300 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

2400 ft

Golf Course

Campo de Golf Playacar

2200 ft

Maya ruins

2400 ft

Museums

3D Museum of Wonders

1.5 mi

Mahi Golf Course

2800 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.8 mi

Calle Carretera Federal 109

Cenote Carwash

1.8 mi

Museums

Museo Frida Kahlo Playa Del Carmen

1.5 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.2 mi

Mall

Starbucks

3800 ft

Store

Centro Maya

2.2 mi

5ta Avenida

Galeria de Arte 5ta Avenida

1.3 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.3 mi

Mall

City Club

4000 ft

Hwy 307 Km 287

Alltournative

4000 ft

Playacar

Xaman Ha Ruins

5000 ft

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.4 mi

Beach

Playacar Beach

1.8 mi

Piste Cyclable sur Paseo Xaman-Ha

1.6 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.0 mi

Nearby

Mall

Playacar Center Shopping Mall

800 ft

Beach

Playacar Beach

1.8 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2300 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

3500 ft

Restaurants

Les Crepes de Paris

2.1 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Barra Artesanal

2900 ft

Paseo Xaman Ha 42

La Vaqueria

1.6 mi

Paseo Xaman-Ha

Blucacao

4400 ft

Av. 10 Mza. 64 Lote 8 local 1 Xaman-Ha Solidaridad

Dona Aurelia sabores Mexicanos

1.5 mi

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

LABRIOCHE de Playa

1.5 mi

Paseo Xaman - Ha 12 Playacar

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily return

8.4/10

Great

Rooms

6.4

Location

9.4

Service

8.0

Dining

7.2

Richard

United States of America, February 2025

5.2/10

I had a good time at Allegro Playacar, where the beach was fantastic and the facilities were well-maintained. However, the check-in process was frustratingly long and there were issues with the air conditioning and noisy entertainment. Despite that, I found the staff generally warm and the variety of activities fun!

Rooms

7.0

The rooms were lovely and clean, though I experienced issues with the air conditioning not functioning properly during my stay.

Service

6.0

While the staff I interacted with were nice, the front desk could use some training as the service was often slow and disorganized.

Location

9.0

The location was perfect, just a couple of minutes from downtown Playa del Carmen and right on the beach.

Dining

8.0

The buffet food was hit or miss, but the restaurant options were much better with a variety of choices available each night.

Facilities

8.0

The resort had great facilities, including multiple pools and clean beach areas, along with plenty of activities throughout the day.

Bob

United States of America, February 2025

5.2/10

I had a pretty nice stay at Allegro Playacar, but it wasn't without its hiccups. The beach was truly amazing, and I loved the friendly vibe from the staff. However, the food was hit or miss, and I think the rooms could use a refresh, especially since I faced some issues with the A/C and shower. Overall, it was a relaxing getaway, but I feel like there are definitely areas for improvement.

Rooms

5.0

My room was on the top floor and was clean, but it felt a bit outdated. I experienced issues with the A/C and the shower, which was pretty frustrating.

Service

9.0

The staff was super friendly and really made an effort to ensure everything was smooth. Shout out to Ricardo by the pool for knowing my drink order right away!

Location

10.0

The resort's location is fantastic, with a gorgeous beach to stroll every morning. It's a short walk to the shops and nightlife in Playa del Carmen.

Dining

6.0

The food was a mixed bag. I enjoyed the various themes at dinner and the choices were decent, but I expected a bit more from an all-inclusive.

Facilities

7.0

There are some nice facilities, although the pool service could be improved. Everything was quite clean and the grounds were beautiful.

Jerome

United States of America, December 2024

5.6/10

My stay at Allegro Playacar had its highlights, like the beautiful beach and attentive staff. However, I faced some significant issues, such as cold showers and a chaotic reception experience. Overall, it was a decent trip, but these problems impacted my enjoyment.

Rooms

5.0

I struggled with no hot water during my stay, and the room had leaks from the rain. While the accommodations were basic and clean, it was disappointing to deal with these maintenance issues.

Service

7.0

The staff were friendly and accommodating, always going above and beyond to make my stay special. However, the reception was often chaotic and information was inconsistent, which added to my frustrations.

Location

8.0

The resort was in a prime spot close to downtown Playa del Carmen, making it easy to explore. The grounds were beautiful and not too crowded, allowing for a pleasant atmosphere by the beach.

Dining

6.0

I enjoyed the buffet with its ever-changing themes, and there were plenty of food options. Unfortunately, the specialty restaurants were hard to book, and I found some of the food to be served cold at times.

Facilities

6.0

The resort had great amenities like multiple pools and a lovely beach area. However, the lack of maintenance in some areas affected the overall experience.

Zach

United States of America, December 2024

6.2/10

I just returned from a lovely stay at Allegro Playacar, where I enjoyed the beautiful beach and attentive staff. The food exceeded my expectations, especially the breakfast buffet, although I did notice the evening dining could be hit or miss. My room was clean and comfortable, though I did experience some minor inconveniences with noise from outside. Overall, it was a fantastic experience, and I would definitely consider returning.

Rooms

8.0

My room was clean and laid out nicely, though the thatched roof did let in some light and noise. Housekeeping did a great job, and my king-sized bed was very comfortable.

Service

9.0

The staff was consistently friendly and helpful, enhancing my stay. I appreciated the concierge's assistance in securing dinner reservations and offering local insights.

Location

10.0

The location is ideal, right by the beautiful beach and a short distance from Fifth Avenue. I enjoyed how easy it was to explore the nearby area, making it very convenient for excursions.

Dining

8.0

The food was quite enjoyable, with the breakfast buffet being a standout. While the themed dinner buffets were good, I found some a la carte options could have been better.

Facilities

7.0

The resort facilities were well-maintained, and the beachfront was clean and inviting. However, I did miss having more shade at the beach loungers.

James

United States of America, December 2024

6.2/10

I recently spent a nice week at Allegro Playacar, enjoying its stunning beach and variety of activities. The friendly staff made my stay even more enjoyable, always ready to assist. However, I did encounter some issues with the air conditioning in my room that needed attention. Overall, the experience was good, and I would highly recommend it. 🌴😊

Rooms

7.0

Although my room was generally clean and spacious, the air conditioning was a major issue that required multiple reports to the staff.

Service

9.0

The staff's friendliness truly stood out, especially at the First Club Bar. They were attentive and always in a good mood, which added a lot to my experience.

Location

10.0

The resort's location is fantastic, just a short walk from Playa del Carmen, allowing for easy access to nightlife and local attractions.

Dining

8.0

Dining options were impressive, with varied themes and a good selection nightly. The food was generally tasty, but some items could have been served warmer.

Facilities

8.0

The facilities were well-maintained and included a lovely infinity pool near the First Club lounge, although I wished there had been some shaded areas available.

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